North Star Vision
Where PULSE can take your organization beyond the MVP
Vision Draft
This vision will be refined based on POC learnings and stakeholder feedback.
Vision Statement
Transform quality control from a reactive, manual process into a proactive, AI-driven system that catches data issues before they reach clients, explains anomalies with market context, and continuously improves through team feedback.
Evolution Roadmap
Phase 1: MVP
- Detect anomalies in Excel exports
- Explain variance with external context
- Draft tickets for CIT team
- PepsiCo pilot only
Phase 2: Scale
- Multi-client support
- Learning from corrections
- Automated ticket routing
- Integration with ServiceNow
Phase 3: Enterprise
- Predictive QC (catch issues before delivery)
- Auto-resolution of known patterns
- Client self-service portal
- Real-time monitoring dashboards
Strategic Capabilities
Intelligent Anomaly Detection
AI-powered detection that learns from CST corrections over time
Contextual Explanation
Automatic research into competitor activity, market trends, and local events
Automated Ticketing
Draft and route tickets to the right team based on anomaly type
Hierarchy Validation
Compare data snapshots to detect store dropouts and UPC changes
Predictive Analytics
Forecast potential data quality issues before they impact clients
Self-Service Portal
Allow clients to explore QC results and request investigations